THE MCST COMMITMENT
Custom Made. No Waste. Dedicated Support.
At My City Stands Together, we operate on a "Made to Order" model. This means that from the moment you click "Buy," we begin custom production on your specific item. This allows us to maintain a zero-waste footprint and maximize our ability to give back to the community.
NO REFUNDS & NO CANCELLATIONS Because every item is custom-made for the individual who ordered it, we do not accept returns, refunds, or cancellations for "buyer's remorse" or change of heart. Once an order is placed, it is immediately sent into our production queue.
MAKING IT RIGHT We are dedicated to the quality of our gear and the integrity of our mission. If there is a legitimate problem with your order—such as a manufacturing defect, a printing error, or receiving the wrong item—we are 100% committed to making it right.
What to do if there is a problem:
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Navigate to our Contact Form.
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Include your Order Number.
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Provide detailed information about the issue (including photos if possible).
Our team will review your request and, if a production error is confirmed, we will replace the item or issue a store credit to ensure you can wear your pride with confidence.
Chicago stands taller when we stand together. Thank you for supporting the mission.