Terms of Service
Welcome to My City Stands Together. By accessing and using our website, you agree to be bound by these Terms of Service and all applicable laws and regulations.
1. General Terms
By placing an order through our store, you agree to provide current, complete, and accurate purchase and account information. You agree to promptly update your account and other information so that we can complete your transactions and contact you as needed.
2. Products and Services
We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products or product pricing are subject to change at any time without notice. We reserve the right to discontinue any product at any time.
3. Print-on-Demand Products
Many of our products are created using print-on-demand services through Printful. Please note the following:
- Production Time: Print-on-demand products are made to order and typically require 2-7 business days for production before shipping.
- Color Variations: Actual product colors may vary slightly from what appears on your screen due to monitor settings and the printing process.
- Size Variations: Slight variations in product dimensions may occur due to the manufacturing process.
- No Cancellations: Once your order enters production, it cannot be cancelled as items are custom-made specifically for you.
- Returns and Exchanges: Due to the custom nature of print-on-demand products, we can only accept returns or exchanges for defective or damaged items. Please inspect your order upon receipt and contact us immediately if there are any issues.
4. Shipping
Shipping times vary depending on your location and the production time required for print-on-demand items. Estimated delivery times are provided at checkout but are not guaranteed. We are not responsible for delays caused by shipping carriers or customs.
5. Pricing and Payment
All prices are in USD unless otherwise stated. We reserve the right to change prices at any time. Payment must be received in full before orders are processed.
6. Intellectual Property
All content on this website, including designs, text, graphics, logos, and images, is the property of My City Stands Together or its content suppliers and is protected by copyright and intellectual property laws.
7. Limitation of Liability
My City Stands Together shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of or inability to use the service or products.
8. Accuracy of Information
We strive to provide accurate product descriptions and images. However, we do not warrant that product descriptions, colors, information, or other content available on our site is accurate, complete, reliable, current, or error-free.
9. Third-Party Services
Our print-on-demand products are fulfilled by Printful, a third-party service provider. While we work with trusted partners, we are not responsible for any issues that arise from their services beyond our reasonable control.
10. Modifications to Terms
We reserve the right to update or modify these Terms of Service at any time without prior notice. Your continued use of the site following any changes constitutes acceptance of those changes.
11. Contact Information
If you have any questions about these Terms of Service, please contact us through our website.
Last updated: January 28, 2026